The Birmingham Control Centre is one of Europe’s leading hubs for security and alarm monitoring.

The Control Centre is in operation 24 hours, 7 days a week, 365 days a year.

With an extensive network of hundreds of CCTV cameras right across Birmingham, and the co-location of West Midlands Police within our facility, we deliver security, reassurance, and rapid response to suit your needs.

We provide security solutions for both the private and public sectors. For example, businesses, leisure centres, trade premises, car parks, warehouses, public buildings, storage facilities, industrial estates, and many more. We work with you to tailor the right package of assistance.

The Control Centre is committed to providing a high-quality solution to your security challenges at competitive rates. Some of the services we can offer come in at just pennies per day giving you reassurance and good value all in one place.

Our comprehensive range of services are designed to meet your individual organisational needs and include:

  • Alarm monitoring
  • CCTV monitoring
  • Key holding services
  • Lone worker support systems

We’ll work with you to customise the right level of provision.

Why choose us?

Established in 1999 by Birmingham City Council, The Birmingham Control Centre has over thirty years of public security experience. Secure and long-established and aligned to Europe’s largest local authority – we’re not going anywhere. We are able to offer our service direct without restraints common to the private sector such as large overheads which means we can deliver our service directly to you.

Our diverse and multi-national team work around the clock to provide unparalleled customer service and the right solution for your operation. Our phone lines are staffed 24/7 so your call will always be answered by a member of the team and never a pre-recorded message. Thanks to our knowledgeable and experienced staff, we can offer technical advice on request to help you make the right security choice.

Our network and service provision means we can focus on positive and active crime deterrence. Just some of the benefits provided include increased property security, monitoring of high-crime locations, reduction in public nuisance, and most importantly, crime deterrence.

Key benefits of The Birmingham Control Centre:

  • Extensive network of CCTV cameras
  • In partnership with West Midlands Police – the police are co-located
  • Round-the-clock provision, 365 days a year
  • Bespoke package of services
  • Phone lines are staffed 24/7, no pre-recorded messages
  • Home Office accredited (Surveillance Camera Commissioner, SSAIB certified)
  • Technical advice available on request
  • A large and well-established organisation in operation since 1999.
  • Competitive rates (discounted rates available for some services and packages)

Find Out More

Contact us today to discover how our solutions can improve your operations and discuss your individual requirements. You can find out more about our range of security services here, call us on: 0121 303 4149, or leave an enquiry through our Enquiry form.

Our Services

Alarm Monitoring

Remote alarm systems monitoring, for round-the-clock reassurance and rapid response, 24hrs, 365 days a year. Protect your business today.

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CCTV Monitoring

Expert CCTV system monitoring for total peace of mind. Increased and ever-vigilant security for your operation delivered by our highly-skilled team.

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Key Holding

Keep your vital keys safe and secure with our professional Secure Key Holding Service. Security support for you and your team when you need it most 24/7.

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Lone Worker

Trust The Birmingham Control Centre to give your staff extra protection out-of-hours. Improve employee well-being. We help keep your staff safe.

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